SkyLink Web Hosting - Windows Hosting, Linux Hosting, Cold Fusion Hosting, Web Design - 24/7/365 Rapid Support

• Getting Support
• FAQs
• Terms of Service
• Service Level Agreement

Support Ticket System:

This is the most efficient way to contact us. Emergency tickets are generally answered within 5-15 minutes.Our support staff continuously looks for new tickets and answer them 24x7x365 days basis. When you open a new ticket, you will get a ticket confirmation number. If later you contact us by Live Chat or by phone, please keep this number handy.

To send us a support ticket, please visit

Shared Hosting Customers: http://helpdesk.skylinkhost.com/support/index.php
Reseller Hosting Customers: http://resellerdesk.skylinkhost.com/support/index.php

Support Forums:

Our Support forums allow customers to interact with each other and to seek help on general issues. Our support forums are available at http://support.skylinkhost.com. Please use our ticket system to directly contact us or to seek help on more specific issues.

E-mail Support:

Although it is recommended that you use our ticket system, customers may also contact us for support on the following email addresses. These are directly fed into our ticket system and you'd be emailed back with a ticket confirmation email:
Shared Hosting Support: techsupport@skylinkhost.com
Reseller Hosting Support: resellersupport@skylinkhost.com
Billing Support: billing@skylinkhost.com
(Please always mention your user name when contacting us by e-mail)